Delete your account
You can delete your Celebration Italia app account at any time: in the app or by writing to us. Afterwards you can keep using the app as a guest.
The Celebration Italia app is published by CELEBRATION ITALIA APS (Italian tax code 93118700611).
In the app
- Open the app and tap your avatar at the top to open Me.
- Tap Privacy, then Delete account.
- If you want, tick “Also delete my connection cards and messages to the church team”.
- Tap Delete my account.
Your account is deleted at once and the app signs you out.
What we delete
- Your profile and sign-in
- Event registrations and tickets
- Prayer requests and prayer wall posts
- Group memberships and join requests
- Notes and synced settings
- Your connection cards and messages to the church team, if you tick that option. Left unticked, we delete them 12 months after the last activity.
What we keep
- Gift records stay 10 years, as the law requires, no longer linked to you.
- Only a minimal record that the account was deleted, so your request is respected.
- Encrypted backups are overwritten within 8 weeks.
Without the app
Write to privacy@celebrationitalia.com from your account's email address and ask us to delete it. Tell us if you also want your connection cards and messages to the church team deleted.
We may ask you to confirm who you are. We reply within one month.
Other requests
For a copy of your data, use Me › Privacy › Download my data in the app, or write to the same address. Using the app as a guest? Guest data is removed after 90 days without use, unless a request is still open.
All your rights are explained in the privacy notice.